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Explore How-To's and learn best practices from our knowledge base.
General
Getting Started
2
Technology Info for Staff
Using the Tech Help System (Video Tutorial)
FAQ
34
Employee Self Service (ESS) Portal
How do I use Livestream Broadcaster?
How do I reset the Livestream Broadcaster?
How do I create an AppleID on my iPad?
How do I redeem an app code on my iPad?
See all 34 articles
Network Issues
7
BEFORE Reporting a slow or bad Internet Connection....
Fixing WiFi Connection & Speed Issues with OSX Sierra
Prioritize the Wireless Network Connections
How do I find my network Address?
How do I check if I am connected to the internet?
See all 7 articles
Phone Issues
16
How to access voicemail from your phone (Single extension phones)
How to access voicemail from your phone (Multiple extension phones)
How to access voicemail from another district phone
How to access voicemail from a phone outside the district system (home, cell, etc)
How to Forward your phone to another number
See all 16 articles
Email Issues
7
I have an email from a person that goes to spam every time, how do I get it to come directly to my inbox?
A former employee's email keeps coming up in my To field, could you remove them?
My name changed and I received a new email address, however people are still seeing my old email address and emailing that. Please remove it.
I'm leaving the district, when will my email account close?
My email address is not correct in the Staff Directory.
See all 7 articles
Printing (PaperCut)
2
PaperCut for Staff
Hold for Authentication PDF